Where is my order?
Want to check on the status of your order? We have a built-in self-service facility which you can access via the support menu on the store, or via this link...
Sat, 28 Nov, 2020 at 8:54 AM
How do I see tracking information for my order?
When your order is despatched, you'll receive an email from us, or from 'Control Port' (which is our order tracking system). That will give y...
Tue, 25 Feb, 2020 at 9:05 PM
What method do you use to ship orders?
Most domestic (UK) orders are shipped using Royal Mail or DPD. International orders are shipped using a variety of global carriers.
Thu, 19 Sep, 2019 at 4:37 PM
Do you ship to my country?
We are dedicated to allowing fans anywhere in the World to make a purchase, so unless you're trying to order from the International Space Station or Mo...
Thu, 19 Sep, 2019 at 4:39 PM
I've only received part of my order! Where's the rest of it?
Sometimes, for a variety of reasons, we need to despatch items separately or from different warehouse locations. Our posters and prints, for example, ar...
Thu, 19 Sep, 2019 at 4:41 PM
I have missing/incorrect information in my delivery address
If you submit an order containing an incomplete delivery address or an address with errors please send a message as soon as possible to our support team. Wh...
Fri, 18 Sep, 2020 at 2:07 PM