Questions about payments, discounts etc.

Why is the checkout page web address different to the rest of the shop?
We use a secure and safe ecommerce platform called Shopify.  Shopify directs all checkouts and payments through their secure server for additional safety. ...
Thu, 19 Sep, 2019 at 4:44 PM
How do I apply my 10% discount code?
During checkout, keep an eye on the right hand side of the window. Click on 'Have a discount code? Click here to enter it' and enter your code.
Thu, 19 Sep, 2019 at 4:45 PM
I subscribed to the newsletter. Where is my discount code?
After confirming your subscription to the newsletter you'll receive your first update almost immediately. The code is included in that first email from...
Thu, 19 Sep, 2019 at 4:46 PM
I placed my order but forgot to apply a coupon! How do I get my discount?
Send an email to and we'll apply it for you, and send you a partial refund.  Please note this only applies to codes genera...
Thu, 19 Sep, 2019 at 4:47 PM
When are payments taken for pre-order items?
Our pre-order items are sold as 'pre-buys' - so payment is taken at the time of checkout to reserve your item. This is because items are often lim...
Thu, 19 Sep, 2019 at 4:47 PM